Syndicate 2 – Grab -IT
Policy framework and legislation, a help or hindrance to the Retail Sector, the SA context and lessons from abroad
Syndicate 3 –Big Data
To Identify opportunities and convert the challenges of Big Data to the benefit of Retailers
Syndicate 4 – Ubuntu Bethu Creating a service culture within the South African context. Local challenges and lessons from abroad: Customer-centricity - what does this really mean and how do retailers make this a reality?
